Terms of service

This page is a draft while our attorney reviews it. No client agreement is signed and nothing is charged until that review is complete.

1. The service. Planning, creation, checking and publishing of marketing content on the client's own accounts, as described in the package chosen, run by software with a person handling exceptions.
2. No guaranteed results. Rankings, reach, leads and sales depend on platforms and markets nobody controls. We guarantee the work described, not its outcome.
3. Facts. The client is responsible for the accuracy of the business profile; the service publishes only what the profile supports.
4. Accounts. The client connects accounts through each platform's authorisation and may revoke at any time. The client does not share passwords.
5. Approvals and previews. Items are routed by risk as described on the How it runs page. A preview not objected to by its deadline is published. The client may pause everything at any time.
6. Refusals. The service refuses the work listed on the Commitments page whatever the client asks or pays.
7. Fees. As quoted, three-month minimum then month to month; ad spend is paid by the client to the platforms directly; a failed payment pauses the service; sales tax is added where it applies.
8. Data and learning. Anonymised patterns may be learned across clients; a client's content and facts are never shown to another client.
9. Leaving. On termination every connection is revoked and the client receives their content and data.
10. Liability. To the extent the law allows, liability is limited to the fees paid in the three months before the claim.